Booking and pick-up
At the entrance of the hotel selected in your booking.
Enter each passenger’s name, the date, departure and destination hotels, and your email address. Choose the hotels available in the booking form.
Book at least 24 hours in advance. For last-minute requests, contact us to check availability.
Have your luggage and confirmation voucher ready. Follow the meeting-point instructions on your voucher. If your flight or travel details change, contact the numbers shown on the voucher.
Stops and children
This service is shared with other passengers and may stop at several hotels.
There are no stops at private houses or private accommodation. Select the nearest available hotel and make your own way to that meeting point.
Children under 2 travel free if they do not occupy a seat. Enter their name and age in Remarks.
The Havana hotel service does not include Mariposa, Villa Panamericana or hotels in Playas del Este. Those locations require their own route or a private transfer.
If staying at a hotel in Old Havana that the bus cannot reach, make your own way to the nearest designated meeting hotel: Santa Isabel, Armadores de Santander or Parque Central. Confirm your meeting point on the voucher.
Book the return transfer · General conditions for transfers
